What is the Prudential Service Mark? 2014-2018We believe that our customers deserve the highest level of professionalism, care and continuous contact from us. PSM is an accreditation programme that recognises and rewards Prudential Financial Consult…

What is the Prudential Service Mark? 2014-2018

We believe that our customers deserve the highest level of professionalism, care and continuous contact from us. PSM is an accreditation programme that recognises and rewards Prudential Financial Consultants who are committed to going above and beyond in servicing their customers.

How can a Prudential Financial Consultant be accredited with the Prudential Service Mark?

In order to be awarded the Prudential Service Mark, a Financial Consultant has to fulfill a set of stringent criteria – one of which is to receive excellent commendations from their customers. Simply put, you play a significant role in deciding whether they are accredited or not.

What does Prudential Service Mark mean to you?

A Prudential Financial Consultant who has been accredited with the Prudential Service Mark signifies that he or she is committed towards rendering the highest level of service to you. In other words, your insurance and investment needs will be well taken care of by a Financial Consultant who is among the best in our organisation!

http://www.prudential.com.sg/corp/
prudential_en_sg/header/aboutus/ourcommitment/

*Prudential service mark logo and eligibility has been updated as of 2019.


“Professionalism and knowledge ability showed by him was exceptional for a start. A very comfortable space and time was given to me before I made the decision for the policy which left me really impressed. He totally changed my perception of meeting and having a session with a financial adviser and I know I will be a very satisfied customer after this session.
— Anonymous (Verbatim Customer Feedback PSM Award)

PRUDENTIAL SERVICE MARK 2014~2018

Finally I can add another milestone in my career and for all my friends who have been with me all these years and for those who have read about my GEMS System would know that I want to create an unique service system for my clients. I have been aiming to achieve this award since the day I first heard about it in 2011 and have been working hard towards this from then on.

Being one of the only 100 consultants awarded with this recognition, I have now the confidence that my friends and clients likes my service and recognize my effort in this career. To be someone whom my clients and friends can count on when they needed me the most.

My job requires me to pay special attention to my clients especially at times when they needed help and I hope to provide the promptness and response. If each client has their own cluster of networks under my care, the effectiveness will be enhanced. They can be the first to inform me if anything happens and I can prepare any documentations in advance.

So, please SHARE about me & my service to your friends and love ones and "Do Not Keep Me A Secret"!


When me & my wife met up with Steve for the first time, what impress us is that he is a very well mannered, very professional and very sincere in explaining the insurance policy in details. Very patience, obliging & accommodative as well in aspects of our asking.
— Anonymous (Verbatim Customer Feedback PSM Award)

PSM Cover.jpg